*Sorry, we do not provide telephone support.
Please use the contact form for all inquiries and communications.
Distributor: NMT Japan Co., Ltd. | NMT Japan Co.,ltd,
Representative: Emi Tsuchiya
Location: 〒 107-0062 3-3-3 Minami-Aoyama, Minato-ku, Tokyo Riviera Minami-Aoyama B Building 3F
Email address: email@example.com
Necessary charges other than the product price: The following charges will be charged separately in addition to the product price.
1) Consumption tax: 10% tax rate.
2) Shipping: Delivery is limited to within Japan.
*The consumption tax amount will change due to the change in the consumption tax rate.
Payment method and time of payment: For details on payment method and time of payment, please check the product purchase page.
Product delivery time: Products will be shipped by courier or mail on the scheduled shipping date described on the product sales screen for each product. However, delivery of the product may be delayed depending on the stock status.
Product delivery method: Delivery by a shipping company after making arrangements at our company.
For pre-order items, the delivery date varies depending on the date of purchase.
Please purchase after confirming and acknowledging.
Normally, we will arrange shipping within 3 to 5 business days from the payment completion date.
Although there are regional differences, we would appreciate it if you could wait 2 to 4 days from our shipment for arrival.
◎ Free shipping for purchases over 9,800 yen (tax included)
◎Shipping fee will be charged for the total product price of up to 9,799 yen (tax included) Price varies by region (all prices include tax)
Hokkaido / 1,500yen
Tohoku / 1,100 yen
(Aomori, Iwate, Akita, Yamagata, Miyagi, Fukushima)
Kanto / 800 yen
(Ibaraki, Tochigi, Gunma, Chiba, Saitama, Tokyo, Kanagawa)
Chubu / 1,000 yen
(Niigata Prefecture, Toyama Prefecture, Ishikawa Prefecture, Fukui Prefecture, Yamanashi Prefecture, Nagano Prefecture, Gifu Prefecture, Shizuoka Prefecture, Aichi Prefecture)
Kinki / 1,000 yen
(Mie Prefecture, Shiga Prefecture, Kyoto Prefecture, Osaka Prefecture, Hyogo Prefecture, Nara Prefecture, Wakayama Prefecture)
China / 1,200 yen (Tottori prefecture, Shimane prefecture, Okayama prefecture, Hiroshima prefecture, Yamaguchi prefecture)
Shikoku / 1,350 yen
(Tokushima Prefecture, Kagawa Prefecture, Ehime Prefecture, Kochi Prefecture)
Kyushu / 1,500 yen
(Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Oita Prefecture, Kumamoto Prefecture, Miyazaki Prefecture, Kagoshima Prefecture)
Okinawa and remote islands / 3,000 yen
Due to the characteristics of the product, we cannot accept returns or exchanges for any reason (e.g., "It is different from what I expected", "I no longer need it", "I can no longer pay", etc.). Please forgive me in advance.
* Products purchased through mail order are not subject to the cooling-off (unconditional cancellation) stipulated by the Act on Specified Commercial Transactions.
■ If there are defects such as scratches, damage, stains, and failures at the time of product delivery,
Only unused items (with tags, packaging, and other accessories attached) will be exchanged for non-defective items if they are in stock.
■We cannot accept returns or exchanges for items that do not have tags, packages or other accessories, items that have been washed, or items that have been used.
Please forgive me in advance.
■In addition, if a replacement product cannot be prepared due to discontinuation of production or a limited product, we will exchange it for an equivalent product or refund it.
■It is only applicable if you contact us within 5 business days after delivery of the product and return it to us.
■ If you return the product without contacting us in advance, we will not accept returns or
It cannot be exchanged. We will inform you of the return address, etc. when you contact us in advance, so please understand before ordering.
■We will inspect the returned product after it arrives. In any case, we will not be able to ship the replacement product until our shop confirms the actual product.
■Refunds for returned items will vary depending on the payment method and credit card company. For inquiries regarding credit card billing, please contact your credit card company directly.
■This product is delivered using eco-packaging that takes the global environment into consideration. Scratches, light crushing, and deformation of the box are not eligible for exchange or return. I would appreciate it if you could consider ordering after understanding it in advance.
[Prohibited resale behavior]
Resale at a price exceeding the purchase price is prohibited.
If you resell the mask purchased on this site, you may be charged with a crime.